Privacy Policy

Chemora Life Science respects the privacy of website visitors, customers and business contacts. This policy describes the general handling of information submitted through the website or shared during product and business enquiries.

This policy applies to:

• Website visitors
• Product-enquiry submissions
• Technical-document requests
• Email communications
• Phone and WhatsApp enquiries initiated by the user
• Business contact information

Depending on the nature of your interaction, we may collect:

• Full name
• Company name
• Phone number
• Business email
• Product requirement
• Product category
• Required grade
• Quantity
• Packing preference
• Application or industry
• Delivery location
• Required documents
• Message or enquiry details
• Technical browser information
• Page and interaction information where analytics are enabled

Information may be collected through the following channels:

• Contact and enquiry forms on this website
• Direct emails to Chemora Life Science
• Phone calls
• WhatsApp messages initiated by the visitor
• Catalogue or technical document requests
• Website usage data, where analytics are enabled

We may use the collected information to:

• Respond to product enquiries
• Review product requirements
• Contact users regarding submitted enquiries
• Share available product information
• Support documentation requests
• Coordinate quotations and business communication
• Improve website usability
• Maintain security
• Comply with legal obligations where applicable

Information submitted through the website may be used to review product names, grades, quantities, applications, packing preferences, and documentation needs.

Please note: Submitting an enquiry does not guarantee:

• Product availability
• Quotation acceptance
• Grade availability
• Supply commitment
• Delivery timing
• Technical suitability

Users may request documents such as Product Specifications, Certificate of Analysis (COA), Safety Data Sheets (SDS), Technical Data Sheets (TDS), Packing Information, and the Product Catalogue.

Document availability depends on the product, grade, batch, manufacturer or supplier, and a confirmed business requirement.

The website may use necessary cookies for basic functionality. At present, the website does not intentionally use advertising cookies. This section should be updated if analytics or additional cookie-based services are introduced.

Information may be shared only where reasonably necessary with:

• Authorised Chemora Life Science personnel
• Service providers supporting website or communication operations
• Relevant manufacturers, suppliers or logistics partners for a confirmed enquiry
• Professional advisers
• Legal or regulatory authorities where required

Chemora Life Science does not sell personal information to advertisers.

Reasonable administrative and technical measures may be used to protect submitted information. However, no internet transmission or electronic storage method can be guaranteed completely secure.

Information may be retained for as long as reasonably necessary to respond to enquiries, maintain business records, fulfil confirmed transactions, or meet applicable legal requirements.

The website may contain links to Email, Phone, WhatsApp, downloadable documents, and external service providers. Chemora Life Science is not responsible for the privacy practices of external websites or platforms.

Subject to applicable law, users may request access to submitted information, correction of inaccurate information, deletion where legally permissible, withdrawal of consent where applicable, or clarification regarding data usage.

For any privacy-related requests, please contact: info@chemoralifescience.com.

The website is intended for business and industrial enquiries and is not directed to children.

Chemora Life Science may update this policy when website functionality, business practices, or legal requirements change. The updated date will be reflected at the top of this page.

For questions or concerns regarding this Privacy Policy, please refer to the contact information below.